Citizens and students continue to face difficulties when completing official paperwork at the Ministry of Education and Higher Education.

They also report challenges when visiting government offices in areas such as UNESCO and Baabda Towers.

Students and citizens, including displaced people and those affected by recent events, expressed frustration over government offices closing as early as 12 noon.

Many described a cycle of repeated visits and follow-ups just to complete a single transaction.

Some also reported losing track of applications and school certificates, with certain procedures taking months to complete.

For many, this means making dozens of unsuccessful trips to government offices.

Citizens say these administrative difficulties are particularly difficult given the challenging circumstances and the pressures people are currently facing.

They are calling for government offices to provide more accessible and efficient services while taking citizens’ difficult living conditions into consideration.